Shipping Policy
Use this guide from Good Molecules to review processing, delivery, and tracking.
What Good Molecules customers should know about processing and transit
Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
Details from Good Molecules on delivery issues
For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@Goodmxlecules.shop or 9893703962. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Good Molecules: tracking and addresses
Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
What Good Molecules customers should know about returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Good Molecules also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
What Good Molecules customers should know about delivery area
Our delivery area is limited to addresses within the United States. Standard shipping is free.
Merchant Information
Business name: Good Molecules
Brand name: Good Molecules
Email: Support@Goodmxlecules.shop
Phone: 9893703962
Physical address: 415 N Eutaw St, Baltimore, Maryland, 21201, United States